MOST COMMON QUESTIONS AND INFORMATION

CBD, also known as cannabidiol oil is one of many cannabinoids found in cannabis.

Cannabis is the genus name for both marijuana and hemp, and the term itself is not necessarily interchangeable with marijuana. In fact, almost all CBD oil today comes from industrial hemp, which contains negligible amounts of THC, which is the cannabinoid responsible for causing a high. Most strains of agricultural hemp are rich in CBD while only having less than 0.3% THC, making them perfect for extracting CBD oil.

At Mello CBD we use solvent-free CO2 extraction. In other words, using the CO2 from the air we breathe to extract the beneficial molecules. Our manufacturer is US hemp certified and follows the highest standard in the industry.

Scientifically, Industrial Hemp and Marijuana are the same plants, with a genus and species name of Cannabis Sativa. They have a drastically different genetic profile though. Industrial Hemp is always a strain of Cannabis sativa, while marijuana can be Cannabis sativa, Cannabis indica, or Cannabis ruderalis. The major difference is how industrial hemp has been bred compared to a marijuana form of Cannabis sativa. Typically speaking, industrial hemp is very fibrous, with long strong stalks, and barely has any flowering buds, while a marijuana strain of Cannabis sativa will be smaller, bushier, and full of flowering buds. However, newer industrial hemp varieties in the USA are being bred to have more flowers and higher yields of cannabinoids and terpenes, such as our Kentucky hemp we’re now using!

99% of the time marijuana has a high amount of THC and only a very low amount of CBD. Hemp, on the other hand, naturally has a very high amount of CBD in most instances and only a trace amount of THC. Fortunately, the cannabinoid profile of hemp is ideal for people looking for benefits from cannabis without the ‘high.’ Hemp is used for making herbal supplements, food, fiber, rope, paper, bricks, oil, natural plastic, and so much more, whereas marijuana is usually used just recreationally, spiritually, and medicinally. The term cannabis oil can refer to either a marijuana or hemp derived oil since marijuana and hemp are two different forms of cannabis.

In the USA the legal definition of “industrial hemp,” per Section 7606 of the Agricultural Appropriations Act of 2014, is “Industrial Hemp — The term ‘‘industrial hemp’’ means the plant Cannabis Sativa L. and any part of such plant, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”

For the best shelf life please store in a cool dark area, this will assure there is no loss in potency. Don’t allow to sit in direct sunlight. If properly stored CBD has around a 1 year shelf life.

The hemp oil in our product contains CBD which is a LEGAL cannabinoid from hemp. It contains minuscule amounts (parts per billion) of THC that COULD show up in a drug screen. Mello CBD cannot guarantee that you will or will not pass a drug screen due to the amount of variables. Our products contain less than .3% THC (.02% to be exact). Drug screens vary and some can be more sensitive than others. If you have to take a drug test, it is best to not use our product.

No. Our Hemp Extract products are all made from industrial hemp, which only has trace amounts of THC, so there is no psychoactive effect from taking our products.

For our dietary supplements we can only recommend them for internal consumption. If you don’t like the flavor of the oil supplements, you can mix with something sweet like apple sauce or honey to cut through the flavor. Oils are to be taken sublingually and held under your tongue for 60-90 seconds before being swallowed.

You will normally receive your Mello CBD products within 2-3 business days.

Mello CBD ships to all 50 states.

If you receive a damaged product, email us at [email protected] and we will access the situation. If the product sent a damaged product, our customer support will assist you and send you a replacement order.

Returns
We offer free returns only on unopened items within 14 days of purchase except for vaping products. You can make returns or exchanges by emailing us at [email protected] All vaping products are a final sale unless the product arrives damaged.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Wholesale
Please note, we do not accept refunds on wholesale orders.